Highlights
- iPhone 13 Pro Max’s dream shattered
- Got two dairy milks instead of phones
- Toilet paper also received
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Know the whole matter
This is the case with Daniel Carroll. This person ordered the iPhone 13 Pro Max for 1,045 GBP (approximately Rs 1 lakh). The person said that he was waiting for the delivery of his phone for two weeks. After a long wait, he personally went to DHL Warehouse in West Yorkshire to pick up the parcel. From here he got his parcel. On opening the parcel he found two 120 grams of Dairy Milk Oreo chocolates along with some toilet paper.
Carol was furious and wrote on Twitter, “After a long wait for a brand new iPhone 13 Pro Max stuck in the @DHLParcelUK network, I finally picked up the parcel from DHL Leeds. Package tampered with Gone and the new phone (the Christmas gift) was replaced with it.
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He also shared pictures of the packaging and said that the toilet roll is “stunk”. In another post, he revealed that the phone was ordered through Apple’s official website on December 2 and the delivery date was said to be December 17.
According to Mirror UK, Daniels continued: “Last Friday the day it was supposed to be delivered, I had several updates from DHL. First, it said it was out for delivery. Then got updates like delayed etc. I ate available all day and nothing came. I went on trekking and got the parcel from their depot, and it advised that it would be available for collection on saturday. on monday i drove 24 kms to pick up the parcel. when i When I got home I could tell that the box had been tampered with because the tape was too loose, but because I felt some weight, I opened it. Inside the packet were cheap toilet rolls. They smelled and There were two bars of Dairy Milk Oreo in it.
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He said, “On Friday when the parcel was with the driver, the tracking update was not what we get as normal. Then the parcel went from Friday morning till Monday morning without any tracking point. I work for a logistics company And know DHL. There was no reason why the parcel could not be tracked upon arrival back at the depot unless it was manually taken out. I called DHL but no one to talk to Wasn’t an option, just an automatic tracking update. I contacted them on Monday but got no response. I DMed them on Tuesday, to which no response came. Via LinkedIn, I met a customer care executive and He said that they are checking the CCTV.
Daniel has not yet found his iPhone 13 Pro Max, but DHL officials claim to be in contact with him. A DHL spokesperson said: “We are investigating the matter and we will ensure that Carol gets her replacement.”
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