People often get very upset when mutilated notes are removed from ATMs. Because people have to work hard to play those torn notes. Most people use public ATMs to withdraw cash. But if it happens to you that a torn note comes out while withdrawing money from the ATM, then there is no need to panic. Now you can easily replace mutilated notes. According to the new rules of RBI, you can go to the bank and complete the process of exchange of notes. For this you have to work on some easy steps. Let us know how notes can be exchanged in minutes with the new rules of RBI.
Note exchange will be done through one application
In fact, the customer will have to go to the bank with the ATM from which the mutilated notes have been withdrawn. At the same time, you will have to write an application for this torn note. On the other hand, customers will also have to mention the time of the day from the date of cash withdrawal to sharing the location of the ATM. After writing the application, a copy of that slip taken out from the ATM is also to be attached. Sometimes it happens that the customer does not have a copy of the slip. For this, you will have the details of the transaction message received on your mobile. With full details you will submit your written application to the bank.
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RBI’s new guideline will benefit
Let us tell you that in April 2017, RBI has informed in one of its guidelines that government banks cannot refuse you to exchange notes. Also, orders have been given to all banks. In every branch, mutilated and dirty notes of people will be exchanged. You will not have to waste much of your time to follow this easy process. In the recent past, this issue was raised on social media already.
The issue of mutilated notes raised on social media
According to the information, the user had complained about the mutilated note on the microblogging site Twitter. After which the State Bank of India, while replying to the user on Twitter, said that before loading the notes into the ATM in our branch, the notes are checked through state-of-the-art note sorting machines, after which it is not possible to get torn notes. . However, if there is such a complaint, you can change the note by visiting any of our branches. According to a report, if the bank refuses to change your note after getting torn, then action can be taken against them.
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